Reviews > Travel > Cruises > Family Cruises > Cruises.com
When you buy through our links, we may earn a commission

Cruises.com Review

Brand popularity

5.0 - Extremely popular brand

eCommerce rating

4.5 - 6 e-commerce features offered

Payment options

2.2 - 18 ratings - expand
Gift cards 2.0 - 2 ratings View & discuss
Apple Pay 2.0 - 2 ratings View & discuss
PayPal 1.0 - 1 rating View & discuss
Google Pay 2.0 - 2 ratings View & discuss
Debit & prepaid cards 5.0 - 1 rating View & discuss
Cryptocurrency payments 2.0 - 2 ratings View & discuss
Amazon Pay 2.5 - 2 ratings View & discuss
Shop Pay 1.5 - 2 ratings View & discuss
Alipay 2.0 - 2 ratings View & discuss
Venmo 3.0 - 1 rating View & discuss
Meta Pay 3.0 - 1 rating View & discuss

Shipping & returns policies

2.0 - 1 rating - expand
Order changes & cancellations 2.0 - 1 rating View & discuss

Coupons & discounts

5.0 - 1 rating - expand
Newsletter coupons 5.0 - 1 rating View & discuss

Customer-specific discounts

2.9 - 10 ratings - expand
Student discounts 2.0 - 1 rating View & discuss
Military discounts 5.0 - 1 rating View & discuss
Senior discounts 5.0 - 1 rating View & discuss
Teacher discounts 3.0 - 1 rating View & discuss
AARP discounts 2.0 - 1 rating View & discuss
Frontline worker discounts 3.0 - 1 rating View & discuss
Nurse discounts 2.0 - 1 rating View & discuss
Government worker discounts 2.0 - 1 rating View & discuss
AAA discount 3.0 - 1 rating View & discuss

Financing options

2.4 - 17 ratings - expand
Layaway programs 2.0 - 1 rating View & discuss
Affirm financing 3.0 - 1 rating View & discuss
Afterpay financing 2.0 - 1 rating View & discuss
Bread financing 1.0 - 1 rating View & discuss
Klarna financing 1.0 - 1 rating View & discuss
Sezzle financing 1.0 - 1 rating View & discuss
Zip financing 3.0 - 1 rating View & discuss
Splitit financing 3.0 - 1 rating View & discuss
GreenSky 3.0 - 1 rating View & discuss
Snap Finance 3.0 - 1 rating View & discuss
Four financing 3.0 - 1 rating View & discuss
Shop Pay Installments 2.0 - 1 rating View & discuss
ViaBill financing 3.0 - 1 rating View & discuss
Perpay financing 2.0 - 1 rating View & discuss
Apple Pay Later financing 1.0 - 1 rating View & discuss
Uplift financing 5.0 - 1 rating View & discuss
PayPal Pay Later 3.0 - 1 rating View & discuss

Company values, ethics & policies

0.0 - 0 ratings

Customer service & brand

3.5 - 2 ratings - expand
Contact information 5.0 - 1 rating View & discuss

Privacy policy & data security

0.0 - 0 ratings

Loyalty, rewards & partnership programs

2.0 - 4 ratings - expand
Loyalty programs 5.0 - 1 rating View & discuss
Influencer marketing 1.0 - 1 rating View & discuss
Referral programs 1.0 - 1 rating View & discuss

Seasonal sales & events

0.0 - 0 ratings

Have you purchased from Cruises.com? Share your own Cruises.com review:

(Optional) Include a photo to illustrate your review of Cruises.com
Share a detailed story to provide more help to more shoppers (add 100 more characters to post).

Cruises.com Review: Cruises.com Pros & Cons

Cruises.com (cruises.com) is a very popular family cruise store which competes against other family cruise stores like Costco Travel, Cheap Cruises, CruisesOnly, Based on our in-depth Cruises.com review, when compared to its competitors, Cruises.com ranks as the the #1 top-performing brand in its category. Read the full Cruises.com review below for more details.

  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :
  • :

Knoji has 55 Cruises.com reviews and ratings as of June 11, 2026. Knoji editors and the Knoji shopper community have reviewed Cruises.com and compared it against 25 top family cruises brands, reviewing Cruises.com based on product and store features. Knoji reviews and ranks Cruises.com and other family cruise stores based on how many features each offers and based on a 5-star rating scale. Based on these factors and 55 Cruises.com reviews, Cruises.com earns an overall score of 4.0 out of 5.0 points. Cruises.com offers 6 total features. Cruises.com's review score is also boosted by the fact that it is a popular brand with good recognition among consumers.

cruises.com
Rated 4.0 - 55 ratings
Follow
More brands like this
Work for Cruises.com?
Get Verified for Cruises.com
Become a verified brand rep for Cruises.com and amplify your brand's voice on Knoji. Moderate content, respond to reviews, and promote offers. Knoji is a social discussion platform that's 100% free to use.
Company email address required

About Cruises.com

Cruises.com is a large family cruises company operating the e-commerce site cruises.com. Cruises.com sells its products and services in the family cruises industry. Cruises.com offers discount codes and coupons to its customers occasionally. Cruises.com has a mix of reviews among shoppers on Knoji, with 55 ratings and an average rating of 2.4 stars. Cruises.com scores well compared to other brands in the family cruises industry, providing 6 e-commerce features to better serve its customers.

Cruises.com's Review Scorecard

View all features